This page explains how to request deletion of any personal data held by Nyanmeshi JAPAN PTE. LTD. (UEN: 202536798D) in connection with our social media publishing tools connected to Meta Platforms (Facebook and Instagram), TikTok, and related integrations. It is provided as our Data Deletion Instructions URL for the purpose of Meta Platform requirements. Our full Privacy Policy describes what information we hold and why.
1. What Data We Hold
Our applications are internal tools used solely on behalf of Nyanmeshi JAPAN PTE. LTD.'s own business accounts; they are not offered to the general public and do not maintain user accounts or profiles. In connection with the applications, we hold: (a) OAuth access and refresh tokens for our own business accounts on connected platforms; (b) our own business-account identifiers on those platforms; and (c) any information you voluntarily send us by email in response to this page.
We do not collect, store, or process the personal data of other platform users or of third-party accounts, and we do not build user profiles.
2. Self-Service Revocation
The fastest way to trigger deletion of any tokens or account identifiers associated with our applications is to revoke our access directly through the platform's own settings:
- Facebook: Settings & privacy → Settings → Apps and Websites → remove "nyanmeshi_marketing".
- Instagram: Settings → Apps and Websites → Active → remove "nyanmeshi_marketing".
- TikTok: Settings and privacy → Security & permissions → Manage app permissions → remove the Nyanmeshi entry.
Revocation immediately invalidates the affected tokens, which are then deleted from our environment on the next connection attempt (typically within 24 hours).
3. Requesting Deletion by Email
To request deletion directly, or to obtain written confirmation that data has been deleted, email emi.maekawa@nyanmeshi.com with:
- Subject line: Data Deletion Request
- The platform(s) concerned (Facebook, Instagram, TikTok, or "all")
- Any identifier that helps us locate the data (e.g. the account handle, or your email address if you have previously corresponded with us)
We will action and confirm all such requests within 30 days of receipt, in line with the Personal Data Protection Act 2012 (PDPA) of Singapore.
4. What Happens After Deletion
Once tokens are deleted, our applications lose the ability to publish to or read from the associated account. Any historical logs that reference the account are anonymised at the same time. We do not retain shadow copies or backups of deleted OAuth data.
Content that has already been published to a platform (e.g. a Facebook Reel or Instagram post) is governed by the platform's own retention rules; deletion of our tokens does not delete already-published posts. To remove already-published content, use the platform's own delete function or contact the platform directly.
5. Data Protection Officer
Nyanmeshi JAPAN PTE. LTD., registered at 175 Bukit Batok West Avenue 8, #06-273, Singapore 650175, has designated a Data Protection Officer responsible for handling deletion requests and other PDPA matters. The DPO may be contacted at: emi.maekawa@nyanmeshi.com, Attn: Data Protection Officer.
6. Escalation
If you are not satisfied with how we have handled your deletion request, you may lodge a complaint with the Personal Data Protection Commission of Singapore (www.pdpc.gov.sg).